AgathonHR support

We provide support on all of our products via the following options:

e: support@agathonhr.co.uk

p: 01242663974

w: http://agathonhr.co.uk

Online Support

We now have the ability to provide an on-line support function. This is where we can securely connect to your PC via the internet. Through this method we can also provide demonstrations or make changes to your system directly to save time. The client must accept this method of support as a pre-requisite to any on-site support being provided.

Onsite Support

Onsite support will be provided at AgathonHR’s discretion, should a query not be resolved by telephone, email or remote log-in and such days maybe chargeable.

We also provide additional links and services via our website (such as our People Inc Forum). Please browse our website for more information and links by going to http://agathonhr.co.uk

Personnel Manager/Personnel Director Support

Due to the fact that there will be no further releases for Personnel Director, we can offer annual support contracts which are competitively priced as we will no longer be able to ship latest versions, therefore allowing us to reduce costs.

Customers can then draw upon our 12 years of experience working on Personnel Manager and Personnel Director to help customers solve problems or answer simple queries, such as ‘why have my letter templates disappeared’.

Please contact us if you are interested in a cost effective support package for your Personnel Director software.

People Inc Support

AgathonHR provides support directly to its customers via the above methods. This is backed up by P&A Software’s own helpdesk, so if we are not able to resolve your issue we can escalate it immediately.

Other Resource

Or feel free to look at some of the other ways we are adding resource and value in order to provide a high standard of support to our customers:

Open our People Inc Forum

We have set up a forum site, whereby People Inc users can upload their ideas, queries, comments and requests. We will also be adding useful information here to help users with tips and ideas for getting more from their People Inc software.

AgathonHR on Twitter

You can also now follow our forum via Twitter. This means we can automatically update you with tips and support through your Twitter account so you don’t have to keep logging into the People Inc Forum.

Linked In

If you are in need of additional services and contacts, you may find them via our Linked In connections.

Thanks

AgathonHR Support